Although it can be difficult to measure in the exact moment, understanding how you respond to situations and other people is an invaluable tool. There are typically two approaches: rational and emotional. And while you may respond rationally or emotionally depending on the situation, who you are talking to, and other factors, balancing the two can benefit how you communicate in nearly every setting.
An article published by Entrepreneur explains that most of the time, people respond emotionally in conversations through pride, happiness, excitement, and a range of other emotions. And while emotional responses aren’t always bad, it’s best to balance your emotional and rational reactions, even if this goes against what we have been conditioned to do since we were children.
Although you cannot control how others react in a situation, there are steps you can take to balance your communication approach to better understand the other person and control the conversation:
- When communicating with others, acknowledge that your subconscious has a lack of awareness for how we respond to things.
- When listening to others, acknowledge the other person’s emotions first, but objectively listen to the other person’s answers to your questions.
- Negativity is rooted in emotion, so reframe your conversations from a positive standpoint to maintain more objectivity.
- Instead of focusing on people during conversations, direct your focus to the actual issue to find common ground.
Understanding how you communicate and the way you make decisions when faced with an issue can help you balance your emotional and rational responses. At BlueRock Wealth Management, we use a tool called Communication DNA to better understand our clients and their decision-making processes, which helps us pair each client with the right advisor and provide value-based financial advice. For more information about how we better serve our clients through a careful advisor selection process, please contact us today.